Terms & Conditions

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of the website. You must not misuse the site by knowingly introducing viruses or other malicious material.

We make every effort to display product details, specifications and prices accurately. However, errors may occur. All prices are listed in Indian Rupees (INR). Unless stated otherwise they are exclusive of GST, which is shown separately and added at checkout. We reserve the right to correct any errors and to change prices without prior notice.

Your order is an offer to buy. We reserve the right to accept or decline any order for reasons including product availability, errors in pricing, or suspected fraudulent activity. Order confirmation does not signify our acceptance of your order.

Made-to-order and personalised pieces are produced to the details you provide. Please check names, spellings, dates and quantities carefully before confirming; once work has begun they cannot be changed.

Payments are processed through secure third-party payment gateways. By placing an order you confirm that the payment details provided are valid and correct.

Delivery timelines are estimates and may vary due to factors beyond our control. Risk of loss passes to you upon delivery of the products.

Returns, refunds and cancellation of orders are governed by our Returns & Refunds Policy, which forms part of these terms.

All content on this website — including logos, text, images, graphics and product designs — is the property of The Design Essentia and is protected by applicable intellectual property laws. You may not reproduce or use it without our written permission.

To the fullest extent permitted by law, The Design Essentia shall not be liable for any indirect, incidental or consequential damages arising out of the use of, or inability to use, our website or products.

Your use of the website is also governed by our Privacy Policy.

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts having jurisdiction over our registered place of business.

For questions about these terms, contact us:

• Email: [email protected]